Return Policy

OWNERSHIP OF THE WEBSITE

The delivery policy for orders and possible product changes will be governed by the following rules:

THE OWNER reserves the right to modify, temporarily suspend or cancel the service at any time.
THE OWNER is not responsible for possible errors that may arise from computer system failures, or, by human mistakes that may be caused, in billing, sale of products or commercial communication. In which case, they will be rectified objectively, without giving rise to compensation or additional payments to the client, and the user will be offered the possibility of placing a new order or withdrawing from it, returning the money, to the client, that he had paid in the initial purchase, if any.
If for reasons not attributable to THE OWNER or force majeure, a product not available in stock is put up for sale, and it is purchased by a user in the online store, THE OWNER undertakes to act in good faith and offer the user one of the following possibilities:
Reimburse the amount that the customer would have paid for the purchased product, without any type of compensation to it, through the same means by which the payment has been made.
Replace with another model, of equal quality and value, available in stock, with the prior consent of the customer.
If there is the possibility of having the same product, at a later time, send it in a new delivery term, previously agreed with the client. If the amount paid to the client would not be returned, in case of not being satisfied.
The guarantee of the products will be the one that appears in their description, when this product is likely to have it. In addition, all the objects of THE OWNER acquired by the Users in this Portal have the legal guarantee of consumer goods, that is, their conformity with their description on the Portal and with these Particular Conditions. The services will not have a guarantee other than that described in its particular conditions.
The online purchase procedure consists of several phases:

Choose the products or services.
Fill in the form of personal and identifying data by the client.
Confirmation of the order by THE OWNER.
Payment, which will contain all the amounts to be collected, including taxes.
Shipping of the products chosen by the user, which corresponds to the seller.
For the online purchase process, the data necessary to carry out the execution and control of the purchase will be required, including the delivery of the product and the payment of the price.

The billing information will be those that appear in the user’s registration. THE OWNER is not responsible for errors made by the user in the data provided to us to make the purchase, the user must pay special attention when filling in the forms and without prejudice to the possibility of correcting said data after completion. of the purchase.

If the user enters erroneous data during the purchase process and its correction gives rise to expenses, THE OWNER reserves the right to charge the User for said expenses or to cancel the requested purchase.